COVID-19 Policy

April 28, 2020

Our retail space is currently closed to the public. However, as part of our modified sales & service delivery, we will be accepting equipment in for service and repair providing you call first so that we can take the trouble report and generate a Work Order. We will then meet you at the door to take your equipment and will call you when it’s fixed. We ask that only one person comes to the store to pickup and drop off equipment. We also ask that you avoid coming to the store if you are feeling ill.

We are also starting to get more consistent inventory and we can still do custom builds and order parts or supplies. If you need something either call us at 613-936-8008 or email

We will not accept equipment for repair if you are feeling ill, have been out of the country in the last 14 days, or currently under self-isolation.

We thank you for your patience and thank you for your support as we try to navigate this new normal.