COVID-19 Policy

May 1, 2020

Our retail space is currently OPEN to the public. However, you are required to properly wear a face covering, and the sales floor is limited to one customer at a time. We are accepting equipment in for service and repair, alternatively you may also call first so that we can take a trouble report and generate a Work Order, if you would prefer to limit your time in-store.

We are currently not performing residential On-Site Service.

We are also starting to get more consistent inventory and we can still do custom builds and order parts and supplies. If you need something either call us at 613-936-8008 or email

We also ask that you do not come to the store if you are feeling ill, or have been out of the country in the last 14 days, or currently under self-isolation.

We thank you for your patience and thank you for your support as we try to navigate this new normal.